[rt-users] FTS enabled in SiteConfig, but not being enabled

Alex Hall ahall at autodist.com
Tue Nov 15 10:56:01 EST 2016


Good thought, but that doesn't seem to have helped. It still says that
Enable and Indexed are 0 in the system configuration page.

On Tue, Nov 15, 2016 at 10:49 AM, Martin Wheldon <
martin.wheldon at greenhills-it.co.uk> wrote:

> Hi Alex,
>
> Sounds like you may need to clear the mason cache.
>
> Best Regards
>
> Martin
>
>
> On 2016-11-15 15:34, Alex Hall wrote:
>
>> Hi all,
>> I've enabled FTS on the database, and restarted the server just to be
>> sure. I have this line in one of my config files:
>>
>> Set( %FullTextSearch,
>>     Enable => 1,
>>     Indexed => 1,
>>     Table => 'AttachmentsIndex');
>>
>> And yet, in global > system config, I see that Enable is set to 0, not
>> 1. I've looked at the loaded config files, and they include the one
>> where I enabled this. After a lot of work yesterday, I did get the
>> index program to run without any warnings, so I know that worked. I
>> see no errors in the log when RT starts, at least not related to FTS.
>>
>> I'm on RT 4.4.1, MySQL 5.7, Debian 8. What's the trick to getting FTS
>> to work? Thanks!
>>
>> --
>>
>> Alex Hall
>> Automatic Distributors, IT department
>> ahall at autodist.com
>>
>> ---------
>> RT 4.4 and RTIR training sessions, and a new workshop day!
>> https://bestpractical.com/training
>> * Los Angeles - January 9-11 2017
>>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>



-- 
Alex Hall
Automatic Distributors, IT department
ahall at autodist.com
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