[rt-users] Modifying some contents in History

Kenneth Marshall ktm at rice.edu
Mon Nov 28 10:33:15 EST 2016


Hi,

It is easier to just use the Shredder to delete the transaction
from the system.

Regards,
Ken

On Mon, Nov 28, 2016 at 02:32:17PM +0000, Kriegers Horst wrote:
> Hello,
> 
> We have users they have mentioned confidential information in RT.
> Now I need just to anonymize these information in the Ticket History.
> 
> I’ve identified the transaction Id and now I how can I decode et re-encode the Content value located in the Attributes table
> 
> Example :
> 
> ConfidentialData  --> xxxxxxxxxx
> 
> 
> 
> 
> Our config :
> 
> -      RT 4.2.12
> 
> -      MySQL
> 
> 
> 
> Thanks in advance for your help.
> Horst
> 
> 
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