[rt-users] Restrict ticket access by Requestor Organization

nikola84 nbojkic at kbsplit.hr
Fri Oct 7 03:09:44 EDT 2016

1. I would like to restrict certain user to only view in Search field( in
upper right corner) but at the same time to not have ability to
administrate(not having Admincc role) tickets which are defined by it's
organization(department) name ? Such department name Requestor enters in
Mandatory Custom field when filing for problem

2. Can I as root  restrict in Search Criteria in Query Builder same Criteria
for some user so that when user uses it's query Builder that some of
criteria is disabled to include in query?   

Any help is much appreciated


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