[rt-users] create transaction record
mzagrabe at d.umn.edu
Tue Oct 11 14:47:13 EDT 2016
On Mon, Oct 10, 2016 at 4:16 PM, Bryon Baker <bbaker at copesan.com> wrote:
> Hello List
> I have created a custom scrip the will respond to an email via a web service
> call. I would like to create a transaction with the return message.
What do you want the txn to do? Set a custom field, change an owner, etc?
> Can someone give me a little code snippet or some direction on how to create
> the transaction? With our creating or updating a custom field.
Generally you would probably want to have two scrips:
1. On Condition C, reply to (or notify) requestor using template T
2. On Condition C, perform your specific txn using a blank template.
But it is hard to give advice without a little more clarity in your question.
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