[rt-users] Query history ( oracle database )

aniket tripathy aniket.tripathy at gmail.com
Mon Oct 17 10:52:52 EDT 2016


In Transactions  table, the condition ObjectType= RT::Ticket and objectId =
<ticketId> will give you the transactions for the ticket. The contents of
those transactions will be available from Attachments table.

On Mon, Oct 17, 2016 at 1:32 PM, Pletter Thomas <T.Pletter at rewe-group.at>
wrote:

> Hello,
>
> Our repository is stored in a oracle database.
>
> In which column is the history of a ticket stored ?
>
> I find *<https://rt-wiki.bestpractical.com/wiki/Schema
> <https://rt-wiki.bestpractical.com/wiki/Schema>>* ,
>
> Is it the Table transactions, Column data ? In Column objectid is the
> ticket id stored .
> When I query the table transactions, I can’t get the total history of one
> ticket.
>
> Kind regards,
> Tom
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