[rt-users] bounce messages

David Schmidt david.schmidt at univie.ac.at
Tue Sep 6 02:57:27 EDT 2016

Hello list,

I took over maintenance of a RT 4.4.0 installation and we are having 
issues with a plugin 
(https://github.com/MarkHofstetter/RT-Extension-BounceEmail) that is 
supposed to bounce messages.


1) the bounced email has the mail address of the RT installation as 
sender instead of the ticket requestor.

2) it works with plain text mails but not with text/html mails.

any help is appreciated


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