[rt-users] bounce messages

[David Schmidt]

Hello list,

I took over maintenance of a RT 4.4.0 installation and we are having 
issues with a plugin 
(https://github.com/MarkHofstetter/RT-Extension-BounceEmail) that is 
supposed to bounce messages.

Issues:

1) the bounced email has the mail address of the RT installation as 
sender instead of the ticket requestor.

2) it works with plain text mails but not with text/html mails.

any help is appreciated

regards
david