[rt-users] FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: idle timeout (300 sec)

Nilesh me at nileshgr.com
Thu Sep 8 14:38:09 EDT 2016


Log to syslog option will generate messages in system log which is
/var/log/messages or it's equivalent based on distribution.

Or you can add

Set(@LogToSyslogConf, (facility => 'local2'));

To get the messages in local2 facility so that it can be filtered out via
syslog daemon to a separate file.

Turn on the stack trace logging too so you can see where it's breaking.

--
Nilesh

On 08-Sep-2016 11:58 PM, "Pavneet Arora" <pavneet_arora at waroc.com> wrote:

> Simple question.  I have tried modifying RT_SiteConfig with the
> following options individually, but don't see anything in syslog or in
> the second case, /opt/rt4/var/log/apache2.error.  Is this what you were
> referring to?
>
> Set( $LogToSysLog, 'debug');
>
> or
>
> Set( $LogToSTDERR, 'debug');
>
> On 08Sep16, Nilesh wrote:
> > I was asking about the Perl errors. What do you see on the console or in
> RT's
> > logs (enable debug logging in RT_SiteConfig) when you run rt-server.fcgi
> > directly?
>
> --
> Pavneet Arora           m: +1 (647) 406-6843
> Waroc Informatik        t: +1 (416) 937-9276
>
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