[rt-users] FastCGI: comm with server "/opt/rt4/sbin/rt-server.fcgi" aborted: idle timeout (300 sec)

[Nilesh]

It seems the configuration you've done is being ignored? This shouldn't
happen.
Are you sure Apache has access to the directory of rt installation
completely since you seem to run it from /home?

--
Nilesh

On 09-Sep-2016 1:15 AM, "Pavneet Arora" <pavneet_arora at waroc.com> wrote:

> Actually logging is working.  It is just that once apache2 is reloaded
> there are no more log entries added.
>
> I just did a fresh 4.4.1 installation and after the 'make
> initialize-database' command, this the tail of the rt.log:
>
>
>   Trace begun at /home/pavneet/var/Software/rt/rt-4.4.1/sbin/../lib/RT.pm
> line 304
>   Log::Dispatch::__ANON__('Log::Dispatch=HASH(0x54f75f8)', 'Done setting
> up database content.') called at /home/pavneet/var/Software/rt/
> rt-4.4.1/sbin/../lib/RT/Handle.pm line 1428
>   RT::Handle::InsertData('RT::Handle=HASH(0x5789400)',
> '/opt/rt4/etc/initialdata', undef) called at sbin/rt-setup-database line 388
>   main::__ANON__ at sbin/rt-setup-database line 401
>   main::action_insert('prompt-for-dba-password', 1, 'package', 'RT',
> 'action', 'init') called at sbin/rt-setup-database line 210
>
>
> It is just that after this the log goes quiet.
>
> I wonder if it is related to apache2 and fastcgi since now with two
> different installations, we are getting the same behaviour?
>
> --
> Pavneet Arora           m: +1 (647) 406-6843
> Waroc Informatik        t: +1 (416) 937-9276
>
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