[rt-users] Fine-tuning user rights for queue access

Matt Zagrabelny mzagrabe at d.umn.edu
Wed Sep 28 15:38:59 EDT 2016

On Wed, Sep 28, 2016 at 2:36 PM, Alex Hall <ahall at autodist.com> wrote:
> I got the problem of all users viewing all queues sorted. However, even if I
> grant "create tickets" on a given queue to either everyone or privileged, no
> one is able to select anything but their own queue when creating tickets. Do
> I have to let users see a queue in order to open a ticket in it?

I believe the user needs SeeQueue to create tickets in a queue.


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