[rt-users] assets: bulk updating a custom field value fails

Michael Hoertnagl michael.hoertnagl at i-med.ac.at
Wed Jan 11 09:11:26 EST 2017


We are using rt4.4.1 with the now build-in Assets. When bulk-updating a
custom field value for 2 Assets the following Error is logged and the
update fails:

[27811] [Wed Jan 11 13:35:52 2017] [warning]: Use of uninitialized value
$1 in hash element at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line
3164. (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:3164)
[27811] [Wed Jan 11 13:35:52 2017] [error]: Can't call method "new"
without a package or object reference at
/opt/rt4/sbin/../lib/RT/Interface/Web.pm line 3099.


This only happens for custom fields. Bulk updating a 'Basics' Field
works as expected.

Is this due to
https://issues.bestpractical.com/Ticket/Display.html?id=15259 or someone
got a hint for me what we messed up here?

Michael Hoertnagl

Medizinische Universität Innsbruck
Abteilung IKT - Team Server & Storage

Tel: +43 (0)512 9003 71026
michael.hoertnagl at i-med.ac.at

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