[rt-users] assets: bulk updating a custom field value fails

[Martin Wheldon]

Hi Michael,

Line 183 of /opt/rt4/share/html/Asset/Search/Bulk.html seems to be the 
problem, if you comment it out
the bulk update works.
    # push @tmp_res, ProcessObjectCustomFieldUpdates( Object => $asset, 
ARGSRef => \%ARGS );

I'm suspect that line 183 shouldn't be here as the customfields are 
updated at line line 185
    push @tmp_res, ProcessRecordBulkCustomFields( RecordObj => $asset, 
ARGSRef => \%ARGS );


Best Regards

Martin

On 2017-01-11 14:11, Michael Hoertnagl wrote:
> Hello!
> 
> We are using rt4.4.1 with the now build-in Assets. When bulk-updating a
> custom field value for 2 Assets the following Error is logged and the
> update fails:
> 
> [27811] [Wed Jan 11 13:35:52 2017] [warning]: Use of uninitialized 
> value
> $1 in hash element at /opt/rt4/sbin/../lib/RT/Interface/Web.pm line
> 3164. (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:3164)
> [27811] [Wed Jan 11 13:35:52 2017] [error]: Can't call method "new"
> without a package or object reference at
> /opt/rt4/sbin/../lib/RT/Interface/Web.pm line 3099.
> 
> Stack:
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:3099]
>   [/opt/rt4/share/html/Asset/Search/Bulk.html:183]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:696]
>   [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:375]
> 
> This only happens for custom fields. Bulk updating a 'Basics' Field
> works as expected.
> 
> Is this due to
> https://issues.bestpractical.com/Ticket/Display.html?id=15259 or 
> someone
> got a hint for me what we messed up here?
> 
> Thanks!