[rt-users] HTML/Rich Text Article Entries?

Brett Chambers bchambers at ambertech.com.au
Mon Jan 16 19:20:56 EST 2017


Hi,

 

I was just asking because I was interested in upgrading to 4.4 – I’ll need to investigate that carefully on a test system by the sounds of it as am using that in 4.2.

 

The # char at the beginning of a line is for comment (provided it’s not in the very first line http://people.cryst.bbk.ac.uk/~tickle/notes/comments.html), so that code is valid and not a comment.

 

Regards,

Brett

 

From: Aaron Lush [mailto:alush at scentral.k12.in.us] 
Sent: Friday, 13 January 2017 1:15 AM
To: 'Brett Chambers' <bchambers at ambertech.com.au>; 'rt-users' <rt-users at lists.bestpractical.com>
Subject: RE: [rt-users] HTML/Rich Text Article Entries?

 

Don’t rule out that I did something incorrectly, but, no, this did nothing to the Article WikiText Custom Field. I followed everything listed under “Convert Wiki Text CF into a Rich Text CF.”

 

On a sidenote, the thing that I thought funny is the code “%# --- Wiki Text Area ==> Rich Text Area ---.” Doesn’t the hash mark after the percent sign indicate a comment and to bypass the code? Granted, I’m no PERL programmer, so keep that in mind .

 

Sincerely,

 

Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111

 

From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Brett Chambers
Sent: Tuesday, January 10, 2017 9:53 PM
To: 'rt-users' <rt-users at lists.bestpractical.com <mailto:rt-users at lists.bestpractical.com> >
Subject: Re: [rt-users] HTML/Rich Text Article Entries?

 

So this https://rt-wiki.bestpractical.com/wiki/Rich_Text_Custom_Fields doesn’t work in RT 4.4?

 

From: rt-users [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Aaron Lush
Sent: Wednesday, 11 January 2017 7:01 AM
To: 'rt-users' <rt-users at lists.bestpractical.com <mailto:rt-users at lists.bestpractical.com> >
Subject: [rt-users] HTML/Rich Text Article Entries?

 

Is there a way I can modify Articles’ configuration so that they may feature HTML/Rich-Text/Images, same as tickets? It seems custom fields is the ticket, but all Wiki articles I’ve scoured on the subject wind up breaking RT <https://rt-wiki.bestpractical.com/wiki/Main_Page> .

 

I’m running RT 4.4 on an Ubuntu 16.10 box.

 

Sincerely,

 

Aaron Lush

Network Administrator

South Central Community School Corporation

(219) 767-2266 ext. 1111 


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