[rt-users] How to delete Ticket
lstewart at internap.com
Wed Jan 25 16:24:33 EST 2017
How are you delivering mail to rt-mailgate?
On Jan 25, 2017, at 6:46 AM, Jonathan Sheehy <jsheehy at prg.com<mailto:jsheehy at prg.com>> wrote:
We are having an issue where RT is looping a ticket every few seconds causing an NDR bomb to our Exchange system. What is the process for permanently removing a ticket or series of tickets. We have a Postgres db....
A Division of Production Resource Group
915 Secaucus Rd.
Secaucus, NJ 07094
jsheehy at prg.com<mailto:jsheehy at prg.com>
Lead Analyst - Abuse and Security Management
📧 lstewart at internap.com<mailto:lstewart at internap.com>
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