No subject


Thu Oct 13 11:38:50 EDT 2022


normal users.  HTH.

-kevin


> -----Original Message-----
> From: Jeff Blaine [mailto:jblaine at linus.mitre.org]
> Sent: Friday, February 08, 2002 2:46 PM
> To: rt-users at lists.fsck.com
> Subject: [rt-users] What "Config" button? (new install)
> 
> 
> Okay, I've _FINALLY_ got this running to the point where 
> Apache runs and
> I can see the "front" RT page.  WHEW.
> 
> The Installation Guide states:
> 
>     Create your users 
> 
>     In its default configuration, RT uses an internal users 
> database to
>     keep track of who can access RT and who has what rights 
> within the system. 
> 
>     One of your first tasks should be to create users for 
> anyone who will
>     need to work with tickets within RT. 
> 
>     With the web interface, click on "Config" then "Users" 
> then "Add new
>     user". When creating new users, be sure to fill in: 
> 
> I see no 'Config' to click.  I see "Username:" and "Password:"
> 
> So I returned to the source code README:
> 
>     THE CLI
>     -------
>             Binaries for the CLI are located in rt/bin
>             You've got:
> 
>                     "rt" (manipulate or display requests)
>                     "rtadmin" (modify queues, users and acls)
> 
>             Both of these programs take --help as an option.
> 
> So I try rtadmin:
> 
>     % ./rtadmin --help
>     No RT user found. Please consult your RT administrator.
> 
> Here's what rtadmin reports with 3 new lines of debugging code:
> 
>     % ./rtadmin --help
>     CLI.pm GetCurrentUser() GECOS: jblaine
>     CLI.pm GetCurrentUser() ID: RT::CurrentUser=HASH(0x4c99d8)->Id
>     Back in rtadmin ID: RT::CurrentUser=HASH(0x4c99d8)
>     No RT user found. Please consult your RT administrator.
> 
> Could someone please tell me how to take this next configuration step?
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 




More information about the rt-users mailing list