No subject

FreeBSD 4.6-STABLE with Apache/1.3.26 (Unix) mod_ssl/2.8.10
OpenSSL/0.9.6a mod_perl/1.26 AuthMySQL/2.20 PHP/4.1.2.

My biggest problem is that I'm not able to replicate this problem
readily.  Is the condition below the one that has to be met in order
for a reply (sent from RT to the requestor) to show up as blank?

  * If somebody has the temerity to do both of the above then the mail
    has a media type of multipart/mixed, the first part of which has a
    media type of multipart/alternative, which in turn contains the
    actual message.  {$Transaction->Content()} is empty, so the
    forwarded mail appears to be messageless.

(http://lists.fsck.com/pipermail/rt-users/2002-July/008947.html)

If it helps, I have one of the blank emails with full headers as well
as the corresponding RT transactions.  Does anyone know if this issue
has been resolved in any of the more recent versions of RT?

Thanks!
-Chris

--
Chris Tracy <chris at telerama.com>
Telerama Public Access Internet
Senior Network Engineer
http://www.telerama.com

On Tue, 13 Aug 2002, Phil Homewood wrote:

> seph wrote:
> > I'm not sure about what'd be causing the blank message bodies, but I
> > bet they're linked.
>
> Probably not.
>
> http://lists.fsck.com/pipermail/rt-users/2002-July/008947.html
>
> "MIME parsing not recursive?", thread is broken, look for it
> twice in the index. Not sure if anyone's had any bright ideas
> on fixing it yet...
> --
> Phil Homewood, Systems Janitor, www.SnapGear.com
> pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
> SnapGear - Custom Embedded Solutions and Security Appliances
>
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>
> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>