[Rtir] HTML install

Greg Kuhnert Greg.Kuhnert at comindico.com.au
Mon Aug 25 22:50:07 EDT 2003

The silence is deafening: but to help move things along, could anyone
who is free go to https://rt.comindico.com.au/RTIR/ and have a peek -
username = rtir, password = rtirrtir ..... 

I have loaded a couple of tickets, and I am unable to get any sort of
link / clicky functionality for an IP address listed in an incident

Any assistance appreciated.


P.S. It is not a production system, and I will blow away the database
later once we sort this out.... 

> -----Original Message-----
> From: Greg Kuhnert 
> Sent: Thursday, August 21, 2003 2:01 PM
> To: rtir at lists.bestpractical.com
> Subject: RE: [Rtir] HTML install 
> Next question:
> We've added the Alias as described... Now I have another 
> question. I understand that there is meant to be some 
> "clicky" integration ... That allows IP addresses to be 
> clicked on to perform traces and whois lookups .... This does 
> not appear to be working so far.
> Once again, I am not a PERL programmer, so any assistance you 
> can give on where to start looking would be appreciated.
> Thanks.
> Greg
> > 
> > 
> > Hello folks,
> > I had the same problem but I resolved it adding this line in the
> > httpd.conf (in the VirtualHost section)
> > 
> > Alias /RTIR "/opt/rt3/local/html/RTIR
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