[Rtir] Reply Teplates
Peter Haag
haag at switch.ch
Wed Nov 5 08:59:06 EST 2003
--On Dienstag, 4. November 2003 15:28 Uhr +0000 John Green
<j.green at ukerna.ac.uk> wrote:
> On Tue, Nov 04, 2003 at 03:30:09PM +0100, Peter Haag wrote:
>> Dear all,
>> While thinking about the handling procedures within SWITCH-CERT, I came
>> to the conclusion, that it would be nice to have predefined answer
>> templates in RTIR especially for the Incident Report queue. Handling
>> default answers would become more easy.
>
> What differences are there between this and RTFM?
I don't like to have the article ID, article description and CustomeFiled
Name automatically inserted into the message. And I found no possibility to
switch that off. I simply want to have some text at the beginning of my
message.
- Peter
>
>
> Thanks
> John
>
--
_______ SWITCH - The Swiss Education and Research Network ______
Peter Haag, Security Engineer, Member of SWITCH CERT
PGP fingerprint: D9 31 D5 83 03 95 68 BA FB 84 CA 94 AB FC 5D D7
SWITCH, Limmatquai 138, CH-8001 Zurich, Switzerland
E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
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