[Rtir] Reply Teplates

[Jesse Vincent]

On Wed, Nov 05, 2003 at 02:59:06PM +0100, Peter Haag wrote:
> 
> I don't like to have the article ID, article description and CustomeFiled 
> Name automatically inserted into the message. And I found no possibility to 
> switch that off. I simply want to have some text at the beginning of my 
> message.

That's actually a pretty easy change. Just customize
local/html/RTFM/Article/Elements/Preformatted.  

Perhaps in a future rev, we'll turn that into an RT template.


	j


>    - Peter
> 
> >
> >
> >Thanks
> >John
> >
> 
> 
> 
> --
> _______ SWITCH - The Swiss Education and Research Network ______
> Peter Haag,  Security Engineer,  Member of SWITCH CERT
> PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
> SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
> E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
> 
> _______________________________________________
> RTIR mailing list
> RTIR at lists.bestpractical.com
> http://lists.bestpractical.com/mailman/listinfo/rtir
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.