[Rtir] Reply Teplates

[Peter Haag]

--On Mittwoch, 5. November 2003 12:34 Uhr -0500 Jesse Vincent 
<jesse at bestpractical.com> wrote:

>
>
>
> On Wed, Nov 05, 2003 at 02:59:06PM +0100, Peter Haag wrote:
>>
>> I don't like to have the article ID, article description and
>> CustomeFiled  Name automatically inserted into the message. And I found
>> no possibility to  switch that off. I simply want to have some text at
>> the beginning of my  message.
>
> That's actually a pretty easy change. Just customize
> local/html/RTFM/Article/Elements/Preformatted.

Thanks - I'll have a lock at it.

Jesse - another question: Is there a docu - even a small or unofficial one, 
for developers, which describes a bit better this callback thing, or a 
small howto for the _LOCAL classes. It would help a lot.

Many thanks.

    - Peter
>
> Perhaps in a future rev, we'll turn that into an RT template.
>
>
> 	j
>
>
>>    - Peter
>>
>> >
>> >
>> > Thanks
>> > John
>> >
>>
>>
>>
>> --
>> _______ SWITCH - The Swiss Education and Research Network ______
>> Peter Haag,  Security Engineer,  Member of SWITCH CERT
>> PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
>> SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
>> E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
>>
>> _______________________________________________
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>>
>
> --
> http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
>



--
_______ SWITCH - The Swiss Education and Research Network ______
Peter Haag,  Security Engineer,  Member of SWITCH CERT
PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
E-mail: peter.haag at switch.ch Web: http://www.switch.ch/