[Rtir] Reply Teplates

[Jesse Vincent]

On Thu, Nov 06, 2003 at 08:28:44AM +0100, Peter Haag wrote:
> 
> 
> --On Mittwoch, 5. November 2003 12:34 Uhr -0500 Jesse Vincent 
> <jesse at bestpractical.com> wrote:
> 
> >
> >
> >
> >On Wed, Nov 05, 2003 at 02:59:06PM +0100, Peter Haag wrote:
> >>
> >>I don't like to have the article ID, article description and
> >>CustomeFiled  Name automatically inserted into the message. And I found
> >>no possibility to  switch that off. I simply want to have some text at
> >>the beginning of my  message.
> >
> >That's actually a pretty easy change. Just customize
> >local/html/RTFM/Article/Elements/Preformatted.
> 
> Thanks - I'll have a lock at it.
> 
> Jesse - another question: Is there a docu - even a small or unofficial one, 
> for developers, which describes a bit better this callback thing, or a 
> small howto for the _LOCAL classes. It would help a lot.

IIRC, the callbacks are written up in RT::StyleGuide (which should be in
recent releases of base RT or at least 3.0.7prex)

I don't have a good written bit about the overlays, but iirc I talked
about it at perlworkshop.dk.  And my perlworkshop talk is online there
;)

	Best
	Jesse
> 
> Many thanks.
> 
>    - Peter
> >
> >Perhaps in a future rev, we'll turn that into an RT template.
> >
> >
> >	j
> >
> >
> >>   - Peter
> >>
> >>>
> >>>
> >>> Thanks
> >>> John
> >>>
> >>
> >>
> >>
> >>--
> >>_______ SWITCH - The Swiss Education and Research Network ______
> >>Peter Haag,  Security Engineer,  Member of SWITCH CERT
> >>PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
> >>SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
> >>E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
> >>
> >>_______________________________________________
> >>RTIR mailing list
> >>RTIR at lists.bestpractical.com
> >>http://lists.bestpractical.com/mailman/listinfo/rtir
> >>
> >
> >--
> >http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.
> >
> 
> 
> 
> --
> _______ SWITCH - The Swiss Education and Research Network ______
> Peter Haag,  Security Engineer,  Member of SWITCH CERT
> PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
> SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
> E-mail: peter.haag at switch.ch Web: http://www.switch.ch/
> 
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> http://lists.bestpractical.com/mailman/listinfo/rtir
> 

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.