[Rtir] RTIR 1.0.1 installation Problem.

Peter Haag haag at switch.ch
Wed Oct 29 08:21:19 EST 2003


Dear all,

According the README File I removed the old RTIR directory:

2) Remove the old RTIR files:
   rm -r /opt/rt3/local/html/RTIR

RTIR installs perfectly well, but while working I got the following error 
Message below. When reinstalling a link in the html directory:

ln -s ../share/html/RTIR

RTIR comes back to work. It this a bug, or do I have to change a 
configuration somewhere?

    - Peter


error:   	could not find component for path '/RTIR/Elements/MakeClicky'
context:  	
...  	
149:  	die "Cannot make alias without caller"
150:  	unless defined $Exception::Class::Caller;
151:  	
152:  	no strict 'refs';
153:  	*{"$Exception::Class::Caller\::$alias"} = sub { $subclass->throw(@_) 
};
154:  	}
155:  	
156:  	eval $code;
157:  	
...  	
code stack:  	/usr/share/perl5/Exception/Class.pm:153
/usr/share/perl5/HTML/Mason/Request.pm:978
/usr/share/request-tracker3/html/Callbacks/RTIR/Ticket/Elements/ShowMessage
Headers/Default:2
/usr/share/request-tracker3/html/Elements/Callback:58
/usr/share/request-tracker3/html/Ticket/Elements/ShowMessageHeaders:28
/usr/share/request-tracker3/html/Ticket/Elements/ShowTransaction:70
/usr/share/request-tracker3/html/Ticket/Elements/ShowHistory:65
/usr/share/request-tracker3/html/Ticket/Display.html:37
/usr/share/request-tracker3/html/autohandler:163

--
_______ SWITCH - The Swiss Education and Research Network ______
Peter Haag,  Security Engineer,  Member of SWITCH CERT
PGP fingerprint: D9 31 D5 83 03 95 68 BA  FB 84 CA 94 AB FC 5D D7
SWITCH,  Limmatquai 138,  CH-8001 Zurich,  Switzerland
E-mail: peter.haag at switch.ch Web: http://www.switch.ch/




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