[Rtir] several problems + versions to use.

Ruediger Riediger ruediger.riediger at Sun.COM
Thu Dec 2 11:40:20 EST 2004

Long time to answer, but I now hit a similar issue and found your mail 
when searching the mail archive for a solution ;-)

Becz Tamas wrote:
> 2) AdminCC filed does not get filled in when trying to comment on or
> reply to a ticket. (I did added it to the Queue

But it is sent nevertheless. Even if not visible on the page (for 
whatever reason). I can confirm seeing the same issue.

> 3) When I write a comment on a ticket I get a "Status: Illegal value for
> Status" message. (There is no way to set it on the comment form)

That's for both Comment and Correspondence. The "Status" field is 
submitted empty, and an empty field is obviously an illegal value. I am 
currently investigating this... more to come.

> 4) There is a template, that cannot be deleted, I get a permission
> denied error, even when logged in as root.

Then, it's in use somewhere.

Best regards,

	Ruediger Riediger

Dr. Ruediger Riediger                              Sun Microsystems GmbH
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