[Rtir] RTIR

[John Green]

Spencer, Roger wrote:
> 
> That's better.  I did try adding /rtir/ to RT's url but as it turns out, it
> is case sensitive.  Is there supposed to be a link from the main RT page?

There is, although the permissions are sometimes a little "suboptimal" 
in the CallBacks directory.  Check they are readable by apache.

> Also, is there any documentation for using this?  I'm playing around with
> it, seems pretty useful, just can't get a handle on the logic flow yet.  I
> think I've read everything on www.bestpractical.com site I could find.

Jesse?

Cheers
John