[Rtir] rtir statuses

Falkenburger, David david.falkenburger at rbc.com
Wed Oct 13 16:04:49 EDT 2004


In regular RT tickets can be changed to a deleted status, then eventually
deleted using Shredder. In RTIR it seems that the best you can do is change
to rejected status. Does this mean that records are not meant to be deleted
if using RTIR?
 
 
Thanks.
Dave

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