[Rtir] RES: [rt-users] RE: Error after installation...

Steven McIntosh s.mcintosh at compserv.gla.ac.uk
Fri Jul 8 08:32:17 EDT 2005

Hash: SHA1


It can be found here:


Rodolfo de Moraes Reis wrote:
> Hello Carlos,
> I'm sorry by this question, but where do I find RTIR 1.1.5?? In BestPractical's Home Page there isn't link for this version (http://www.bestpractical.com/rtir/download.html), just 1.0.0 until 1.0.5!
> Thanks in advance.
> Regards,
> Rodolfo.
> -----Mensagem original-----
> De: Carlos Fuentes Bermejo [mailto:carlos.fuentes at rediris.es]
> Enviada em: sexta-feira, 8 de julho de 2005 06:19
> Para: Rodolfo de Moraes Reis
> Cc: Garvey, Joshua C.; rtir at lists.bestpractical.com
> Assunto: Re: [rt-users] RE: Error after installation...
> Hello mate,
> RT 3.4.2 doesn't work with RTIR 1.0.5, as you already know, if you
> should use RTIR 1.1.5.
> Cheers,
> Carlos
> El vie, 08-07-2005 a las 00:03 -0300, Rodolfo de Moraes Reis escribió:
>>Really?! I can't change the RT version... it seems no sense... like walk against the RT evolution!! :)
>>Is there some RTIR version that works with RT 3.4.2?!
>>Thank's All!
>>Rodolfo Reis.
>>-----Original Message-----
>>From:	Garvey, Joshua C. [mailto:JOSHUA.C.GARVEY at saic.com]
>>Sent:	Thu 7/7/2005 6:51 PM
>>To:	Rodolfo de Moraes Reis
>>Subject:	Re: [Rtir] Error after installation...
>>I ran into this issue some months back. It seems that if you are going to
>>use RTIR 1.0.5 (stable) you can not use RT 3.4.2.  The latest version of RT
>>that works with RTIR is 3.0.12.
>>Joshua Garvey
>>Jr. Security Engineer
>>SAIC Security
>>Desk: 713-296-4564
>>Cell:   713-385-5581
>>joshua.c.garvey at saic.com
>>Sent from my BlackBerry Wireless Handheld
>>-----Original Message-----
>>From: rtir-bounces at lists.bestpractical.com
>><rtir-bounces at lists.bestpractical.com>
>>To: rtir at lists.bestpractical.com <rtir at lists.bestpractical.com>
>>Sent: Thu Jul 07 13:39:34 2005
>>Subject: [Rtir] Error after installation...
>>Hello Folk's!!! (I dont know if there's a specific discussion list for RTIR,
>>I have installed RT 3.4.2 and running so fine. Yesterday, I needed to
>>install RT Incident Response (1.0.5) to make some tests. The installation
>>finished with success and the integration with RT alright too.... But, when
>>I click in any link into "RTIR Home" (like "Incidents", "Investigations",
>>etc.) appears the error below. What's the problem?! I'm running RT by Apache
>>+ FastCGI (only RTIR doesn't work... RT and RTFM keeps working normally!).
>>error: 	 too many arguments at
>>/l/disk1/ccdsin/rt-3.4.2/lib/RT/Tickets_Overlay.pm line 1269
>>context: 	 ... 	 	
>>265: 	 # whether they should generate a full stack trace (confess() and
>>266: 	 # or simply report the caller's package (croak() and carp()),
>>267: 	 # confess() and croak() die, carp() and cluck() warn.	 
>>269: 	 sub croak { die shortmess @_ }	 
>>270: 	 sub confess { die longmess @_ }	 
>>271: 	 sub carp { warn shortmess @_ }	 
>>272: 	 sub cluck { warn longmess @_ }	 
>>code stack: 	 /l/disk1/ccdsin/perl/lib/5.8.6/Carp.pm:269
>>../../lib/Storable.pm (autosplit into
>>../../lib/Storable.pm (autosplit into
>>../../lib/Storable.pm (autosplit into ../../lib/auto/Storable/freeze.al):266
>>Rodolfo de Moraes Reis
>>Diretoria de Soluções de
>>Inteligência de Negócios
>>CPqD Telecom & IT Solutions
>>Tel.: +55 19 3705-5986 
>>Fax: +55 19 3705-6786
>>rmreis at cpqd.com.br
>>Rtir mailing list
>>Rtir at lists.bestpractical.com
>>Be sure to check out the RT Wiki at http://wiki.bestpractical.com

- --
Steven McIntosh
Information Systems Security Officer
Computing Service
James Watt North Building
University of Glasgow
G12 8QQ
Version: GnuPG v1.2.4 (MingW32)


More information about the Rtir mailing list