[Rtir] WhoIS Problem

[Gustavo Neves]

Try checking the System Configuration under Configuration->Tools->System_Configuration. Do the variables RT::RTIR_CONFIG_FILE and RT::SITE_CONFIG_FILE point to the path where you altered them?

-- Gustavo Neves

----- Original Message ----- 
From: "Alex Meyer" <apmeyer at doit.wisc.edu>
To: <carlos.fuentes at rediris.es>
Cc: <rtir at lists.bestpractical.com>
Sent: Tuesday, October 18, 2005 2:08 PM
Subject: Re: [Rtir] WhoIS Problem


The webserver has indeed been restarted... it's just a development  
server right now so I restart it after every change.

Thanks

On Oct 18, 2005, at 2:29 AM, Carlos Fuentes Bermejo wrote:

> Hiya,
>
> A little question??? Did you restart your web server??? Each time you
> modify something of your RT/RTIR files or configuration, you have to
> restart your web server.
>
> Cheers,
> Carlos
>
> Alex Meyer wrote:
>
>
>>
>> Hello all-
>>
>> After much mucking about I managed to load RT and RTIR onto Fedora
>> Core 4. It appears that everything is humming along nicely except for
>> WhoIS. I for the life of me cannot get it operational. I have edited
>> RT_SiteConfig.pm to reflect that I want to use atlas.xx.xx.xx:port to
>> run my WhoIS but the changes don't stick when I access them via the
>> webform. Like... the config says what I want it to say but the
>> website still has 'local host' and 'best practical demo' as the only
>> two WhoIS servers. I have even tried putting the info directly into
>> RTIR_Config.pm with no luck. I've been trying to read the archives
>> but most of the posts seem a little dated. I am running the latest
>> 3.4 of RT and 1.1.5 of RTIR. I also want to say that if I try and do
>> a whois via localhost it just generates a blank WhoIS summary. I have
>> nothing in my log files to report either. Anyone have anything for  
>> me?
>>
>>
>> Thanks,
>> Alex Meyer
>>
>>
>>
>>
>>
>> _______________________________________________
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>> Rtir at lists.bestpractical.com
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>>
>>
>>
>
>

Alex Meyer
DoIT Security
apmeyer at doit.wisc.edu
608-265-9316



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