[Rtir] WhoIS Problem

[Alex Meyer]

Thanks for the advice, it yielded a solution for me. I was editing  
the prior RTIR config (from an old install) and not the NEW one that  
resides in /opt/rt3/local

Thanks again.

On Oct 18, 2005, at 8:46 AM, Gustavo Neves wrote:

> Try checking the System Configuration under Configuration->Tools- 
> >System_Configuration. Do the variables RT::RTIR_CONFIG_FILE and  
> RT::SITE_CONFIG_FILE point to the path where you altered them?
>
> -- Gustavo Neves
>
> ----- Original Message -----
> From: "Alex Meyer" <apmeyer at doit.wisc.edu>
> To: <carlos.fuentes at rediris.es>
> Cc: <rtir at lists.bestpractical.com>
> Sent: Tuesday, October 18, 2005 2:08 PM
> Subject: Re: [Rtir] WhoIS Problem
>
>
> The webserver has indeed been restarted... it's just a development
> server right now so I restart it after every change.
>
> Thanks
>
> On Oct 18, 2005, at 2:29 AM, Carlos Fuentes Bermejo wrote:
>
>
>> Hiya,
>>
>> A little question??? Did you restart your web server??? Each time you
>> modify something of your RT/RTIR files or configuration, you have to
>> restart your web server.
>>
>> Cheers,
>> Carlos
>>
>> Alex Meyer wrote:
>>
>>
>>
>>>
>>> Hello all-
>>>
>>> After much mucking about I managed to load RT and RTIR onto Fedora
>>> Core 4. It appears that everything is humming along nicely except  
>>> for
>>> WhoIS. I for the life of me cannot get it operational. I have edited
>>> RT_SiteConfig.pm to reflect that I want to use  
>>> atlas.xx.xx.xx:port to
>>> run my WhoIS but the changes don't stick when I access them via the
>>> webform. Like... the config says what I want it to say but the
>>> website still has 'local host' and 'best practical demo' as the only
>>> two WhoIS servers. I have even tried putting the info directly into
>>> RTIR_Config.pm with no luck. I've been trying to read the archives
>>> but most of the posts seem a little dated. I am running the latest
>>> 3.4 of RT and 1.1.5 of RTIR. I also want to say that if I try and do
>>> a whois via localhost it just generates a blank WhoIS summary. I  
>>> have
>>> nothing in my log files to report either. Anyone have anything for
>>> me?
>>>
>>>
>>> Thanks,
>>> Alex Meyer
>>>
>>>
>>>
>>>
>>>
>>> _______________________________________________
>>> Rtir mailing list
>>> Rtir at lists.bestpractical.com
>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
>>>
>>>
>>>
>>>
>>
>>
>>
>
> Alex Meyer
> DoIT Security
> apmeyer at doit.wisc.edu
> 608-265-9316
>
>
>
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>

Alex Meyer
DoIT Security
apmeyer at doit.wisc.edu
608-265-9316