[Rtir] RTIR Upgrade problems

[Steven McIntosh]

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Hi All,

Upgraded RT from 3.4.1 to 3.7
Upgraded RTIR from 1.1.5 to 1.9

Fedora Core 3
mysql   4.1.9
Apache/1.3.33 mod_perl/1.29

Now I get this error when I click on RT -> Tickets

error:   	Can't locate object method "Clone" via package "RT::Users" at
/opt/rt3/lib/RT/Users_Overlay.pm line 436.
context:  	
...  	
432:  	$RT::Logger->crit( "WhoHaveRight called with the Obsolete ObjectId/ObjectType API");
433:  	return (undef);
434:  	}
435:  	
436:  	my $from_role = $self->Clone;
437:  	$from_role->WhoHaveRoleRight( %args );
438:  	
439:  	my $from_group = $self->Clone;
440:  	$from_group->WhoHaveGroupRight( %args );
...  	
code stack:  	/opt/rt3/lib/RT/Users_Overlay.pm:436
/opt/rt3/share/html/Elements/SelectOwner:84
/opt/rt3/share/html/Search/Elements/ConditionRow:27
/opt/rt3/share/html/Search/Elements/PickBasics:47
/opt/rt3/share/html/Search/Elements/PickCriteria:60
/opt/rt3/share/html/Widgets/TitleBox:49
/opt/rt3/share/html/Search/Elements/PickCriteria:65
/opt/rt3/share/html/Search/Build.html:81
/opt/rt3/share/html/autohandler:244

I found a post saying that this type of error was caused if DBIx::SearchBuilder needed an upgrade
and so did this and still I get the error. The Modules I have installed are:

Business::Hours -- 0.07
Calendar::Simple -- 1.13
Carp::Assert -- 0.18
Carp::Assert::More -- 1.12
Class::Accessor -- 0.27
Clone -- 0.20
DBD::SQLite -- 1.12
DBI -- 1.52
DBIx::DBSchema -- 0.31
DBIx::SearchBuilder -- 1.43
Devel::Symdump -- 2.0602
ExtUtils::AutoInstall -- 0.63
GD -- 2.35
GD::Graph -- 1.4308
GD::Text -- 0.86
HTTP::Server::Simple::Mason -- 0.09
IO::Tty -- 1.07
Net::SSLeay -- 1.23
Net::Whois::RIPE -- 1.22
Perl -- 5.8.6
Sort::Versions -- 1.5
Term::ReadLine::Gnu -- 1.14
Test::Simple -- 0.64
Test::WWW::Mechanize -- 1.12
Text::WikiFormat -- 0.78
UNIVERSAL::require -- 0.10
capitalization -- 0.03
junoscript-perl -- ???

Also when I go to the web RTIR section there are no items listed. Is this a result of the search
problem?

Any ideas about what has happened would be much appreciated.

Cheers,
Steve

- --
Steven McIntosh
Information Systems Security Officer
Computing Service
James Watt North Building
University of Glasgow
Glasgow
G12 8QQ
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