[Rtir] RTIR Searching "State = ?"

[Carlos Fuentes Bermejo]

What version of DBIx::SearchBuilder are you using???

Regards,
Carlos
El 19/11/2007, a las 6:20, Rollins, J M. escribió:

> I've spent most of the weekend getting RTIR to work on Fedora FC6.  I
> worked past many issues, and it seems to be working well.  But, I am
> puzzled by one aspect.  I'm not sure whether it is a logic problem,  
> and
> installation issue or my misunderstanding.
>
> When viewing the 'Incident Reports', I wanted to view only the tickets
> with
> 'State = resolved'.  But, I still see the "new" tickets along with the
> "resolved" tickets.
> The "Current search criteria" indicates the only criteria to be  
> 'State =
> resolved'.  If I add 'State != new', I still see the new tickets.
>
> Any ideas?
>
> Versions:  rtir: 1.0.5, rt: 3.0.11, mysql: 5.0.27
>
>
> J. Mike Rollins
>
> Information Systems Security Analyst
> Wake Forest University, Winston-Salem, NC
>
> e-mail: rollins at wfu.edu
> web: http://www.wfu.edu/~rollins
> phone: (336) 758-1938
>
> _______________________________________________
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> Rtir at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
>

--
Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
Security Specialist - IRIS-CERT
RedIRIS/Red.es
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - http://www.rediris.es/cert
PGP key: http://www.rediris.es/keyserver


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