[Rtir] Can't locate object method "header_out"

Tony Arnold tony.arnold at manchester.ac.uk
Mon Jul 7 07:09:02 EDT 2008

Tony Arnold wrote:
> I've installed RT 3.7.26 and RTIR 2.3.17 on a Debian 4.0 system with
> Apache2 server.
> The RT bit seems to work OK, but I go to RTIR, I get "Can't locate
> object method "header_out" via package "Apache2::RequestRec" at
> /opt/rt3/share/html/dhandler line 53."

I've fixed this! I needed RTIR in upper case in the URL!

But now, I get the RTIR home page, but when I click on an incident
report I get the RT view and not and RTIR view.


Tony Arnold,                        Tel: +44 (0) 161 275 6093
Head of IT Security,                Fax: +44 (0) 870 136 1004
University of Manchester,           Mob: +44 (0) 773 330 0039
Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk

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