[Rtir] Couldn't get an "rtirname"

[Ruslan Zakirov]

Have you defined rtirname option in the config file? I can be the same
as rtname, but it must be defined.

On Wed, Jun 4, 2008 at 8:22 PM, Dan Fiorito <danf at voyantinc.com> wrote:
> I am having a problem installing/configuring RT-IR 2.3.17. Here is the
> error.
>
> Couldn't get an "rtirname" configuration variable. This usually only
> happens if you haven't sourced RTIR's default configuration file. Check
> out RTIR's README for details at /opt/rt3/share/html/RTIR/Elements/Tabs
> line 41.
>
> I do have the following in /opt/rt3/etc/RT_SiteConfig.pm as specified in
> the RT-IR README file.
>
> # The RTIR config file
>
> $RTIR_CONFIG_FILE = $RT::LocalEtcPath."/IR/RTIR_Config.pm";
>
> require $RTIR_CONFIG_FILE
>     || die ("Couldn't load RTIR config file '$RTIR_CONFIG_FILE'\n$@");
>
> I am assuming based on RTIR_Config.pm that rtirname should be the same
> as rtname. rtname while in RT is correct and works with no problems. Am
> I missing something obvious?
>
>
> RT 3.7.26 and RTFM 2.2.2 run fine on apache 1.3.41 with mod_perl 1 on
> Centos 5.1.
>
>
>
>
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>



-- 
Best regards, Ruslan.