[Rtir] RTIR and RT dependence

Tony Arnold tony.arnold at manchester.ac.uk
Thu May 15 06:28:46 EDT 2008

I'm trying to move my RTIR installation to a later release of Debian
(Etch). I've stayed with RT 3.0.12, from the Debian repositories, and
RTIR 1.0.5. RTIR fails with RT::Queue::load Unimplemented in
RT::Tickets. (/usr/share/request-tracker3/lib/RT/Tickets_Overlay.pm line

So, is there anyway to fix this problem with the versions I'm using.

There is also RT 3.4 and RT 3.6 in the Debian repositories that I could
upgrade to, but which version of RTIR would I need with these versions?

All help much appreciated.

Tony Arnold,                        Tel: +44 (0) 161 275 6093
Head of IT Security,                Fax: +44 (0) 870 136 1004
University of Manchester,           Mob: +44 (0) 773 330 0039
Manchester M13 9PL.                 Email: tony.arnold at manchester.ac.uk

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