[Rtir] RTIR Problem

[Johan du Preez]

Hi

 

We did a clean install of RT-3.8.2 with RTFM-2.4.1 and RT-IR-2.4.1 on
CentOs 5.2

 

When creating a new incident I get the following output to screen. How
can I remedy this problem as I have no idea what I am looking at.

 

Unmatched ( in regex; marked by <-- HERE in
m/(?-xism:(?#IP/IP-IP/CIDR)^(?:|\s*(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]
{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-
9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2}))(?:\s*-\
s*(?:( <-- HERE ?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1/ at
/opt/rt3/bin/../lib/RT/CustomField_Overlay.pm line 998. 

 

Does anyone have a manual for RT-IR (Getting stared Guide and
Administrators Manual)?

 

 

Kind Regards, 

Johan 

 

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