[Rtir] RTIR Problem

[Ruslan Zakirov]

Hi,

Could you please send me schema of CustomFields table? If you are on
mysql then use the following command:

SHOW CREATE TABLE CustomFields;

Also, send results from the following SQL command:

SELECT * FROM CustomFields WHERE Pattern LIKE '%IP%';

You created bug report as well, let's discuss it's here and then you
update bug report with outcome :)

On Thu, May 28, 2009 at 9:04 AM, Johan du Preez <johand at sasn.co.za> wrote:
> Hi
>
>
>
> We did a clean install of RT-3.8.2 with RTFM-2.4.1 and RT-IR-2.4.1 on CentOs
> 5.2
>
>
>
> When creating a new incident I get the following output to screen. How can I
> remedy this problem as I have no idea what I am looking at.
>
>
>
> Unmatched ( in regex; marked by <-- HERE in
> m/(?-xism:(?#IP/IP-IP/CIDR)^(?:|\s*(?:(?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2})[.](?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1,2}))(?:\s*-\s*(?:(
> <-- HERE ?:25[0-5]|2[0-4][0-9]|[0-1]?[0-9]{1/ at
> /opt/rt3/bin/../lib/RT/CustomField_Overlay.pm line 998.
>
>
>
> Does anyone have a manual for RT-IR (Getting stared Guide and Administrators
> Manual)?
>
>
>
>
>
> Kind Regards,
>
> Johan
>
>
>
> _______________________________________________
> Rtir mailing list
> Rtir at lists.bestpractical.com
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
>
>



-- 
Best regards, Ruslan.