[Rtir] Installation problem

Wagner Sartori Junior wsartori at gmail.com
Tue Nov 24 12:59:15 EST 2009


I'd installed a brand new RT, RTFM installation. Everything works OK I
can login my tickets are being created, ...

Then I installed RTIR exactly how README file says, now I'm getting in
apache error_log:
[Tue Nov 24 15:42:35 2009] [error] [client x.x.x.x] Global symbol
"@QUEUES" requires explicit package name at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 193.\nBEGIN not safe
after errors--compilation aborted at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 240.\nCompilation
failed in require at /opt/rt3/bin/../lib/RT.pm line 627.\n

My RT_SiteConfig.pm has:
Set(@Plugins, 'RT::FM', 'RT::IR');

Do you have any clue?


Wagner Sartori Junior

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