[Rtir] "Lookup IP" suddenly stopped working...

[Marius Urkis]

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Hi,

Try to switch off WYSIWYG in user preferences before creating tickets...

Cheers

Landon Stewart wrote:
> 
>     Please report back.
> 
> 
> Hi Ruslan,
> 
> Thanks again for letting me know about the upgrade to 3.8.6.  I've
> performed the upgrade and the IP search works correctly however there is
> one remaining issue.  The link produced for "[Lookup IP]" does not
> include the current ticket # so the Merge functionality is missing from
> the resulting page.
> 
> The link is:
> hxxp://<ourhostname>/RTIR/Tools/Lookup.html?type=ip&q=209.160.28.59
> 
> If I manually edit the resulting page's URL to include the ticket # (eg.
> .../Lookup.html?ticket=12561&type=ip&q=209.160.28.59) it works
> beautifully so it seems to be the production of the link itself that is
> the issue here.
> 
> 
> 
> -- 
> Landon Stewart <LStewart at SUPERB.NET <mailto:LStewart at SUPERB.NET>>
> SuperbHosting.Net by Superb Internet Corp.
> Toll Free: 888-354-6128 x 4199 (US/Canada)
> Web hosting and more "Ahead of the Rest": http://www.superbhosting.net
> 
> 
> ------------------------------------------------------------------------
> 
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- --
Marius

=============================
 Marius Urkis
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