[Rtir] Problem to use RT-IR
MATTON David
dmatton at generixgroup.com
Fri Nov 27 09:16:32 EST 2009
Hello guys (sorry for my English :) ),
I've installed RT IR 2.4.2 on RT 3.8.6 (with RTFM 2.4.2). Everything is
fine.
I modified the RT_Siteconfig.pm to put 'RT::IR' in @Plugins
I try to connect on the web interface and I've got a "500 internal
server error"
In the Apache error log, I can see this :
Global symbol "@QUEUES" requires explicit package name at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 193.
BEGIN not safe after errors--compilation aborted at
/opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 240.
Can you help for this ? Do you need more information ?
Thanks for your help
____________________________________________________________________
David MATTON
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