[Rtir] Problem to use RT-IR

Randy Smith perlstalker at vuser.org
Mon Nov 30 13:33:48 EST 2009


I posted a work around to this on 24 Nov. (Re: Installation problem).

MATTON David wrote:
> Hello guys (sorry for my English :) ),
> 
>  
> 
> I've installed RT IR 2.4.2 on RT 3.8.6 (with RTFM 2.4.2). Everything is
> fine.
> 
>  
> 
> I modified the RT_Siteconfig.pm to put 'RT::IR' in @Plugins
> 
>  
> 
> I try to connect on the web interface and I've got a "500 internal
> server error"
> 
>  
> 
> In the Apache error log, I can see this :
> 
> Global symbol "@QUEUES" requires explicit package name at
> /opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 193.
> 
> BEGIN not safe after errors--compilation aborted at
> /opt/rt3/local/plugins/RT-IR/lib/RT/IR.pm line 240.
> 
>  
> 
> Can you help for this ? Do you need more information ?
> 
>  
> 
> Thanks for your help
> 
> ____________________________________________________________________
> David MATTON 
> 
> 
> 
> 
> 


-- 
Randy Smith
http://www.vuser.org/
http://perlstalker.blogspot.com/



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