[Rtir] When using "Lookup IP" how do I not get hits from CIDR ranges?
Ruslan Zakirov
ruslan.zakirov at gmail.com
Wed Oct 7 23:58:34 EDT 2009
Landon, it's a scrip and you can just disable it.
On Wed, Oct 7, 2009 at 10:44 PM, Landon Stewart <lstewart at superb.net> wrote:
> Even if there was some way to stop RTIR from expanding and storing ranges
> when creating the ticket that would be fine since there's really no need for
> the range data to be maintained for us. If anyone knows of a way to do this
> or where this is done so I can kludge something together that would be
> awesome. I find it difficult to trace how things are done when the MTA
> calls the URL using the API.
>
> On Wed, Oct 7, 2009 at 1:34 AM, Ruslan Zakirov <ruslan.zakirov at gmail.com>
> wrote:
>>
>> Hello Landon,
>>
>> I don't think it's supported out of the box. However it can be improved.
>>
>> On Wed, Oct 7, 2009 at 1:48 AM, Landon Stewart <lstewart at superb.net>
>> wrote:
>> > When using "Lookup IP" how do I not get hits from CIDR ranges? Some
>> > incident reports included CIDR ranges when they include our own whois
>> > information for an IP address. I'd like to not see tickets that are not
>> > directly related to the IP address for the ticket I'm looking at when I
>> > do a
>> > search to see if other tickets about that IP address are received. In
>> > other
>> > words I'd like to limit the search to exact matches only. Can I change
>> > the
>> > "$type" in the GET to something other than "ip" to make lookuptype not
>> > search inside ranges that match the one IP?
>> >
>> > --
>> > Landon Stewart <LStewart at SUPERB.NET>
>> > SuperbHosting.Net by Superb Internet Corp.
>> > Toll Free: 888-354-6128 x 4199 (US/Canada)
>> > Web hosting and more "Ahead of the Rest": http://www.superbhosting.net
>> >
>> > _______________________________________________
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>>
>>
>> --
>> Best regards, Ruslan.
>
>
>
> --
> Landon Stewart <LStewart at SUPERB.NET>
> SuperbHosting.Net by Superb Internet Corp.
> Toll Free: 888-354-6128 x 4199 (US/Canada)
> Web hosting and more "Ahead of the Rest": http://www.superbhosting.net
>
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>
>
--
Best regards, Ruslan.
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