[Rtir] Problems with msmtp

Tiago Caldas tiagobcaldas at gmail.com
Fri Aug 13 16:27:52 EDT 2010


Gentlements,

I have installed RT in a brand new server few days ago and almost everything
is running just fine.

However, my msmtp have a problem:

When my scrip "on resolve notify other recipients" is triggered, I have the
followin exit on my message.log:

================================================================
Aug 13 16:56:02 SERVER RT: <rt-3.8.8-8369-1281718562-780.566-12-0 at mycom.com>
#566/3212 - Scrip 12 Na resolu\M-C\M-'\M-C\M-#o, gerar
notifica\M-C\M-'\M-C\M-#o (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:300)

Aug 13 16:56:02 SERVER RTmailer: CALL /usr/local/bin/msmtp -nt -oi -t
RETURNED 78

Aug 13 16:56:02 SERVER RT: <rt-3.8.8-8369-1281718562-780.566-12-0 at GSI_DSIC>
sent  To: testertctir at gmail.com(/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:331)
===================================================================

The "78" means "configuration problem... but I have the same files (msmtprc
&msmtp_wrapper) on other server (with IR features) running OK...

I have already checked permissions....

Any suggestion??

Thanks in advance!

Tiago Caldas
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