[Rtir] Problem with displaying incedents

Carlos Fuentes Bermejo carlos.fuentes at rediris.es
Wed Jun 2 03:17:06 EDT 2010

What version of RT and RTIR are you using??? In case you are using RT 3.8.8 and RT-IR 2.4.3, you should read the mail from Jesse Vincent sent on 18th May 2010, with subject " RTIR 2.4 and RT 3.8.8 - incompatibility alert".

Where you will find a patch for this issue.


El 02/06/2010, a las 06:26, Harindra Atapattu escribió:

> Hi,
> I get this error when I try to view incidents RTIR->Incidents
> Can't use string ("") as a subroutine ref while "strict refs" in use at /opt/rt3/local/plugins/RT-IR/html/Callbacks/RTIR/Elements/RT__Ticket/ColumnMap/Once line 16.
> This is a new RTIR install on Centos 5.5
> Thanks in advance 
> Harindra Atapattu
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Carlos Fuentes Bermejo <carlos.fuentes at rediris.es>
Security Specialist - IRIS-CERT 
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - http://www.rediris.es/cert
PGP key: http://www.rediris.es/keyserver

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