[Rtir] Rtir Digest, Vol 61, Issue 3

[Tiago Caldas]

Hi there, Ruslan!

In this server I'm running only RT 3.8.8. I didn't Install the IR module
yet.

Sorry about misplacing the message.

The error is causing an misbehaviour: When I upload the image, it gives me
two messages in sequence:

Upload xxx.jpg added
 xxx.jpg is not an value for Upload anymore
I can't understand why this behavior won't happen while logged in as root.



Best Regards!


2011/2/28 <rtir-request at lists.bestpractical.com>

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> Today's Topics:
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>   1. "Use of uninitialized value" (Tiago Caldas)
>   2. Re: "Use of uninitialized value" (Ruslan Zakirov)
>
>
> ---------- Mensagem encaminhada ----------
> From: Tiago Caldas <tiagobcaldas at gmail.com>
> To: rtir at lists.bestpractical.com
> Date: Mon, 28 Feb 2011 11:06:48 -0300
> Subject: [Rtir] "Use of uninitialized value"
> Hi everyone,
>
>  I'm currently running RT 3.8.8 with Perl 5.10 at my server.
>
>  I've created some specific Custom fields at a Queue and  I'm having the
> following problem when any user (besides root) try to insert some value at
> the CF (upload images):
>
> *Feb 28 13:41:24 serverXX RT: Use of uninitialized value $cf_type in
> pattern match (m//) at /opt/rt3/bin/../lib/RT/Interface/Web.pm line 1648.
> (/opt/rt3/bin/../lib/RT/Interface/Web.pm:1648) *
>
> I have already checked the permissions and it seems fine....
>
> At the web.pm file the $cf_value is created as follows:
>
>    Line#   Code
>
>    1619     sub _ProcessObjectCustomFieldUpdates {
>    1620     my %args    = @_;
>    1621     my $cf      = $args{'CustomField'};
>    1622     my $cf_type = $cf->Type;
>
>
>  I would like to check if someone had this same problem...
>
> Regards!
>
> Tiago
>
> ---------- Mensagem encaminhada ----------
> From: Ruslan Zakirov <ruz at bestpractical.com>
> To: Tiago Caldas <tiagobcaldas at gmail.com>
> Date: Mon, 28 Feb 2011 21:43:49 +0500
> Subject: Re: [Rtir] "Use of uninitialized value"
> You're reporting on RTIR mailing list. Is it related to RTIR? RTIR 2.6
> has better code to deal with additional custom fields.
>
> Usually "Use of uninitialized value " are harmless, just an indication
> of a possible problem. Does it actually result in an error or
> misbehaviour?
>
> On Mon, Feb 28, 2011 at 7:06 PM, Tiago Caldas <tiagobcaldas at gmail.com>
> wrote:
> > Hi everyone,
> >
> >  I'm currently running RT 3.8.8 with Perl 5.10 at my server.
> >
> >  I've created some specific Custom fields at a Queue and  I'm having the
> > following problem when any user (besides root) try to insert some value
> at
> > the CF (upload images):
> >
> > Feb 28 13:41:24 serverXX RT: Use of uninitialized value $cf_type in
> pattern
> > match (m//) at /opt/rt3/bin/../lib/RT/Interface/Web.pm line 1648.
> > (/opt/rt3/bin/../lib/RT/Interface/Web.pm:1648)
> >
> > I have already checked the permissions and it seems fine....
> >
> > At the web.pm file the $cf_value is created as follows:
> >
> >    Line#   Code
> >
> >    1619     sub _ProcessObjectCustomFieldUpdates {
> >    1620     my %args    = @_;
> >    1621     my $cf      = $args{'CustomField'};
> >    1622     my $cf_type = $cf->Type;
> >
> >
> >  I would like to check if someone had this same problem...
> >
> > Regards!
> >
> > Tiago
> >
> >
> >
> >
> >
> > _______________________________________________
> > Rtir mailing list
> > Rtir at lists.bestpractical.com
> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
> >
> >
>
>
>
> --
> Best regards, Ruslan.
>
>
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