[Rtir] Install problems
tony.arnold at manchester.ac.uk
Thu Oct 11 15:40:25 EDT 2012
I've installed RT 3.8.14 and RTIR 2.6.1 and followed the instructions in
the relevant README files.
When connecting I see the RT login page and I can log in as root, but
even after installing RTIR, there is RTIR at a glance option or an RTIR
view of tickets etc.
I've added RT::IR to the list of plugins in the RT_Siteconfig file.
In an older version I had to do a require to pull in an RTIR_COnfig file
but that doesn't seem to exist.
Any clues please?
Tony Arnold, Tel: +44 (0) 161 275 6093
Head of IT Security, Fax: +44 (0) 705 344 3082
University of Manchester, Mob: +44 (0) 773 330 0039
Manchester M13 9PL. Email: tony.arnold at manchester.ac.uk
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