[Rtir] Install problems
tony.arnold at manchester.ac.uk
Fri Oct 12 03:22:55 EDT 2012
On 12/10/12 03:08, Kevin Falcone wrote:
> On Thu, Oct 11, 2012 at 10:14:56PM +0100, Tony Arnold wrote:
>> But by default I still get the RT view, not the RTIR.
> RTIR doesn't change your default homepage. Many people bookmark
> /RTIR/index.html or make some minor local modifications to redirect.
OK, I can do that. ON the default home page should there be a menu item
to take you to RTIR? I can't see on on my system and there was on a much
older version that we run.
>> If I go to my.site/RTIR/index.html I get the RTIR at a glance view but
>> then I click on an incident and I get the RT view of an incident. How
>> can I make this the default and ensure I get RTIR view every time?
> Can you explain what you mean by "the RT view" ?
When looking at an incident report, I would expect to see details about
the incident it is linked to, options for launching an investigation and
blocks, but there is none of that. Also, I would expect IP addresses etc
to have options in square brackets to look up the IP address or block it
etc, again, not showing.
> Please provide the URL of the incident, as well as an explanation of
> what is different about the view.
Here is a sample URL http://my.uni.ac.uk/Ticket/Display.html?id=3
You can find a screenshot here:
Thanks for your help.
Tony Arnold, Tel: +44 (0) 161 275 6093
Head of IT Security, Fax: +44 (0) 705 344 3082
University of Manchester, Mob: +44 (0) 773 330 0039
Manchester M13 9PL. Email: tony.arnold at manchester.ac.uk
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