[Rtir] Install problems

Kevin Falcone falcone at bestpractical.com
Thu Oct 11 22:08:59 EDT 2012

On Thu, Oct 11, 2012 at 10:14:56PM +0100, Tony Arnold wrote:
> But by default I still get the RT view, not the RTIR. 

RTIR doesn't change your default homepage.  Many people bookmark
/RTIR/index.html or make some minor local modifications to redirect.

> If I go to my.site/RTIR/index.html I get the RTIR at a glance view but
> then I click on an incident and I get the RT view of an incident. How
> can I make this the default and ensure I get RTIR view every time?

Can you explain what you mean by "the RT view" ?

Please provide the URL of the incident, as well as an explanation of
what is different about the view.


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