[Rtir] Bulk Edit

Kevin Falcone falcone at bestpractical.com
Mon Oct 22 13:06:14 EDT 2012

On Tue, Sep 25, 2012 at 09:10:08AM +0300, Manuel Subredu wrote:
> On 9/24/12 10:23 PM, Kevin Falcone wrote:
> > What were your old and new versions?  I'm not aware of the phrase
> > "Bulk Edit" being in RT/RTIR.  There is a Bulk Update in core RT, as
> > well as several Bulk Reject/Bulk Reply in RTIR.  You might want to
> > describe where the feature was in your old version in case it's just
> > been renamed/moved.
>  It's the feature with which you can:
> 1. make a custom search that generate a list of tickets
> 2. bilk modify fields for those tickets (like owner, status, add
> comments, etc)

That sounds like Bulk Update, which still exists in RT, but was never
available from the RTIR searches, but only from the Tickets search
available after clicking on RT.

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