[Rtir] Bulk Edit
manuel.subredu at roedu.net
Tue Oct 23 00:23:14 EDT 2012
On 10/22/12 8:06 PM, Kevin Falcone wrote:
> On Tue, Sep 25, 2012 at 09:10:08AM +0300, Manuel Subredu wrote:
>> On 9/24/12 10:23 PM, Kevin Falcone wrote:
>>> What were your old and new versions? I'm not aware of the phrase
>>> "Bulk Edit" being in RT/RTIR. There is a Bulk Update in core RT, as
>>> well as several Bulk Reject/Bulk Reply in RTIR. You might want to
>>> describe where the feature was in your old version in case it's just
>>> been renamed/moved.
>> It's the feature with which you can:
>> 1. make a custom search that generate a list of tickets
>> 2. bilk modify fields for those tickets (like owner, status, add
>> comments, etc)
> That sounds like Bulk Update, which still exists in RT, but was never
> available from the RTIR searches, but only from the Tickets search
> available after clicking on RT.
That's the feature I'm talking about. The problem is that in the latest
RT && RT::IR version I can't seem to find the 'RT' to click on.
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