[Rtir] Bulk Edit
Manuel Subredu
manuel.subredu at roedu.net
Tue Sep 25 02:10:08 EDT 2012
On 9/24/12 10:23 PM, Kevin Falcone wrote:
> What were your old and new versions? I'm not aware of the phrase
> "Bulk Edit" being in RT/RTIR. There is a Bulk Update in core RT, as
> well as several Bulk Reject/Bulk Reply in RTIR. You might want to
> describe where the feature was in your old version in case it's just
> been renamed/moved.
It's the feature with which you can:
1. make a custom search that generate a list of tickets
2. bilk modify fields for those tickets (like owner, status, add
comments, etc)
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