[Rtir] Apache Error after Installation of IR add-on

Andy_R andyrat at icloud.com
Thu Feb 7 03:35:17 EST 2013

Kevin Holleran <kdawg44 at ...> writes:

> Thanks for the help!  It was not in the  <at> INC path.  I am up and running! 
 Now to just figure out how best to utilize it... :)
> --Kevin HolleranMaster of Science, Computer Information SystemsGrand Valley 
State UniversityMaster of Business AdministrationWestern Michigan UniversitySANS 
> "Do today what others won't, do tomorrow what others can't" - SEALFit
> "We are what we repeatedly do. Excellence, then, is not an act, but a habit." 
- Aristotle
> On Tue, Feb 5, 2013 at 5:26 PM, Kevin Falcone <falcone-
nlQc9UtUHLIhHuQSKHfHZAC/G2K4zDHf at public.gmane.org> wrote:
> On Tue, Feb 05, 2013 at 04:10:08PM -0500, Kevin Holleran wrote:
> >    When running perl Makefile.pl on the IR add-on I get:
> If you run perl -V as the same user that you ran perl Makefile.PL as,
> are the INC directories the same as listed below, or are apache and
> your user using different perl versions?
> Also, go find the installed Business::Hours module (perldoc -l
> Business::Hours is helpful) and make sure that apache can read it.
> Check permissions and things like selinux.
> -kevin
> >    [Tue Feb 05 13:03:12 2013] [error] Can't locate Business/Hours.pm in  
<at> INC ( <at> INC contains:
> >    /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-FM/lib 
> >    /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.14.2 
> >    /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14 /usr/share/perl/5.14
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I have exactly the same problem. Please could you give details of how you fixed 
Many Thanks
Andy R

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