[Rtir] Apache Error after Installation of IR add-on

[Kevin Holleran]

Thanks for the help!  It was not in the @INC path.  I am up and running!
 Now to just figure out how best to utilize it... :)


--
Kevin Holleran
Master of Science, Computer Information Systems
Grand Valley State University
Master of Business Administration
Western Michigan University
SANS GCFA, SANS GCFE, CCNA, ISA, MCSA, MCDST, MCP

"Do today what others won't, do tomorrow what others can't" - SEALFit

"We are what we repeatedly do. Excellence, then, is not an act, but a
habit." - Aristotle


On Tue, Feb 5, 2013 at 5:26 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Tue, Feb 05, 2013 at 04:10:08PM -0500, Kevin Holleran wrote:
> >    When running perl Makefile.pl on the IR add-on I get:
>
> If you run perl -V as the same user that you ran perl Makefile.PL as,
> are the INC directories the same as listed below, or are apache and
> your user using different perl versions?
>
> Also, go find the installed Business::Hours module (perldoc -l
> Business::Hours is helpful) and make sure that apache can read it.
> Check permissions and things like selinux.
>
> -kevin
>
> >    [Tue Feb 05 13:03:12 2013] [error] Can't locate Business/Hours.pm in
> @INC (@INC contains:
> >    /opt/rt3/bin/../local/lib /opt/rt3/local/plugins/RT-FM/lib
> /opt/rt3/local/plugins/RT-IR/lib
> >    /opt/rt3/bin/../lib /etc/perl /usr/local/lib/perl/5.14.2
> /usr/local/share/perl/5.14.2
> >    /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.14
> /usr/share/perl/5.14
>
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